HERA news

jemma-is-a-winnerHera recently appointed Jo Cox as Head of Property. She has been working to identify what residents think about the services Hera provide and she met with residents at the C Shop in August.

Hera recently conducted a survey of Beechwood Village residents and would like to thank everyone who took part in the survey. All the feedback has been gratefully received and Hera are now looking at ways to improve their service.

If you took part in the survey you will have noticed questions about the tenant portal. You can access the portal by visiting www.heremanagementservices.com and selecting ‘View my account’ from the left hand menu. Once you have registered you can access information about your own account. We are currently working to improve the portal following the feedback received from residents during the survey.

Every resident who participated in the survey was entered into a prize draw. The draw was won by Jemma who won £50 High Street Vouchers!